March 16, 2020

TO:  Our Customers

RE: A message from Southern States Bank Chairman and CEO Steve Whatley about COVID-19

Over the last few weeks, it has become clear that we are facing an unprecedented challenge.  At Southern States Bank, we value and put our customers and employees first.  We consider our customers as part of our family and want to ensure you that the health and well-being of our customers is as important to us as our employees.

We are taking extra precautions to help prevent the spread of COVID-19 and keep our customers and employees safe.  We are continually monitoring the recommendations set forth by the Centers for Disease Control (CDC) and we are asking both our customers and employees to reduce or eliminate       in-person interaction.

Our branches will be open for customers, but we are encouraging you to use online banking, mobile banking, telephone banking, ATM’s and drive up windows for your banking needs.

• Online Banking: southernstatesbank.net.  Access your accounts 24/7, make payments, view transactions, balances and transfer funds.  If you need help setting up online banking, please contact your local branch.
• Mobile Banking Check Deposit: Download our free mobile banking app from the app store. Through mobile banking you can access all the services of online banking and have access to deposit your checks 24/7 within seconds.
• Telephone banking: Access your accounts 24/7 at the toll-free number: 1-855-999-7727.

We realize that you may be facing financial difficulties and Southern States Bank is here to help.  We encourage you to reach out to your local banker to discuss options.

Thank you for being a part of the Southern States Bank family and please visit our website, Facebook and Instagram sites for continued updates.

Steve Whatley

Chairman and CEO

Southern States Bank