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ANNISTON: Loan Operations Representative in Operations Center
The Loan Operations Representative I is responsible for assisting with the administrative support aspects of Loan Operations. Its purpose is to provide high quality service support for Loan Officers/Branch Support personnel and their customers in an efficient and effective manner which is in compliance with all applicable laws and regulations. Responsibilities include but are not limited to assisting with document preparation and input, servicing, accounting and review. Ensuring that information entered into the loan system is accurate, complete and punctual. Assisting branch loan personnel and sometimes external loan customers with inquiries pertaining to loan related issues. Assisting with tracking reports to reflect documents needed to complete a given loan file and following up with branches to ensure that the tracking report is being worked. Assisting with completion of charge off and recovery processing when directed. Reconciliation of assigned general ledger accounts and check reconciliation performed by other personnel.
The teller serves under general supervision and makes minimal errors when assisting customers who come in the Bank to deposit or withdraw funds. Occasional assistance may be needed with more complex transactions. The teller is expected to explain the Bank’s services, cross sell and make needs based referrals to branch personnel who are responsible for opening accounts or making loans. Responsibilities include but are not limited to cashing checks, receiving deposits, transferring funds, preparing official checks, taking loan payments, providing travelers checks, making cash advances, taking stop payments all in compliance with Bank Teller Standards, Bank policies, procedures and processes and all applicable external laws and regulations with a specific focus on BSA requirements.
CSR totally focuses on and is responsible for opening any type of consumer or business demand deposit or savings accounts, cross selling the Bank’s products and services and resolving servicing problems with customers. Responsibilities include but are not limited to explaining the Bank’s products and services to customers and cross selling these products and services on a customer needs basis. Opening all types of consumer and business demand deposit and savings accounts, including Money Market Accounts, Certificates of Deposits, Individual Retirement Accounts, Safe Deposit Boxes.. Quoting current bank rates. Cross trained to perform Teller Functions when called upon to do so.
If you are interested in a career with Southern States Bank, we are interested in you. Southern States Bank is a true community bank that employs bankers who work and live in the communities we serve. Organized in 2007, we currently have five locations in Alabama; Anniston, Birmingham, Huntsville, Opelika, Sylacauga and two in Georgia; Carrollton, Columbus. Southern States Bank is an Equal Opportunity Employer.
Interested applicants, please submit your resume by clicking here.